Shipping & Delivery

There are two ways in which we can deliver your order to you - Standard Delivery at £3.99, which usually takes 2-5 days, or Express Delivery at £5.99, to arrive with you in 1-2 days, but almost always on the next working day.

All orders over £50 are sent with free delivery.

When we can get a good deal we automatically upgrade all deliveries to one day express – we estimate that 70% of our parcels end up upgraded to Express Delivery!
But if you want to be absolutely certain of a fast delivery, the best bet is to choose the one day option.

Standard Delivery

Standard UK delivery is FREE on all orders of £50 and over. We charge £3.99 for Standard UK delivery on orders under £50.

We deliver mostly through our distribution partner Parcelforce, Monday to Friday, 8:30am –6pm (although some of our carriers may deliver slightly earlier or later).

We’re Sorry, but we can’t deliver to BFPO addresses.

Please note that we reserve the right not to deliver an order if we believe the address is not secure. If this affects an order you place, we will, of course, notify you as soon as possible.

On rare occasions, some items may be delivered outside the published timed windows, though we have chosen Parcelforce because we believe they offer our customers the very best service.

Express Delivery

We can ship to you for the following day, if your order is with us by 12.00pm GMT. We charge £5.99 for Express Delivery.

Next day delivery is available for Monday to Friday delivery. - if you buy on Friday before 12.00pm it’s likely your products will be delivered on Monday. Similarly, if you buy at the weekend, it’s likely your products will be processed on the following Monday and so arrive on Tuesday.

Some very remote or rural areas may not receive goods the next day, but Piccola and our distribution partners will do everything possible to meet our time scales. Some exceptionally large items are not eligible for next day delivery – we will contact you to discuss our options if this ever affects your order.

International Delivery

Piccola is a UK based business, providing a service for shoppers in Great Britain. We’d like to offer international delivery, but we have found that it’s not that economical for our customers, and, as items are difficult to track, it’s often subject to problems. If, however, you would like to buy from Piccola from outside Great Britain, we are happy to investigate shipping options for you. Just call our hotline number during UK business hours, and we’ll try to help. Our hotline Number is 01992 573 164.

Click & Collect

We’ve included a Click and Collect option on our website, so that online customers who live close to our Epping store can have their gifts almost as soon as they’ve logged off our site.

All you need to do is choose Click and Collect and your purchase will be bagged and waiting for you in store within one hour - with a nice chat with one of our lovely staff thrown in for free.

For our branch details please click here.